Not sure if your agency or consultant is adding value or just looking for a strategic refresh?
Most agencies use free auditing to onboard new clients so they are usually biased in favour of the agency. Because I'm an independent consultant, I can offer truly unbiased actionable strategies because I'm not trying to sell you a retainer.
I've carried out hundreds of audits that have gone on to generate billions in sales. Feel free to contact me for a sample audit.